At Coastal Promotions, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with New Zealand's Privacy Act 2020. By using our website or purchasing tickets for our events, you consent to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information when you interact with us:
Personal Information: Your name, email address, phone number, billing address, and payment information.
Ticketing Information: Details of the events you attend or purchase tickets for.
Marketing Preferences: Your preferences regarding promotional communications.
Technical Information: IP address, browser type, and usage data to enhance your experience on our website.
2. How We Use Your Information
We use the information collected for the following purposes:
To process ticket purchases and deliver related services.
To send you event-related communications, such as confirmations or updates.
To provide you with marketing communications about upcoming events, offers, or promotions (if you have opted in).
To improve our website, services, and customer experience.
To comply with legal obligations and resolve disputes.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information with:
Ticketing Partners: To facilitate ticket purchases and event entry.
Service Providers: Trusted third-party vendors for payment processing, email communications, or IT support.
Legal Authorities: When required to comply with legal obligations or to protect our rights.
4. Marketing Communications
You can choose to receive promotional emails from us by subscribing on our website. You can opt out at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
5. Security of Your Information
We are committed to protecting your personal information. We implement reasonable security measures to safeguard your data against unauthorized access, loss, or misuse. However, no online platform can guarantee complete security.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies collect non-personal data such as browsing behavior and preferences. You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
8. Your Rights
Under New Zealand's Privacy Act 2020, you have the right to:
Access your personal information and request corrections.
Withdraw consent for processing your information.
Lodge a complaint with the Privacy Commissioner if you believe your rights have been violated.
To exercise these rights, please contact us at [Insert Contact Email].
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:
Coastal Promotions
Email: charles@coastalpromotions.co.nz
Address: 6 Rota Place, Parnell, Auckland